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In order to provide a better service to you, we publish direct email addresses and phone numbers for all our departments. Please choose the correct details from the list below:

Sales Department

Email address:

Main number: 0818 313 003

Elaine McCarthy Direct Line: 064 6689527

Nigel Sheehan Direct Line: 064 6689529

Delivery, Shipping and Logistics Department

Email address:

Contact number: 064 6689524

Warranty Repairs

For products which are in warranty (typically up to 12 months after date of purchase), please contact our warranty department at

Email address:

Contact number: 064 6641344

All other after sales service

For all other products and for general maintenance or equipment servicing, please contact our service agents, Proservice.


Email address:

Contact number: 0818 300 224 / 01 2340234

Technical Support Department (After Sales - Existing Customers)

Please note: we can generally only provide after sales technical support over the phone to plumbers, installers or contractors. If you are working on a gas boiler, please have your RGI number to hand when calling. If you are a homeowner or end user, please contact our service agents above.

Email address:

Contact number (Existing Customers): 064 6689528

Accounts Department

Email address:

Contact number: 064 6689526

Marketing Department

Email address:

All other enquiries


General telephone: 064 6641344

General Fax: 064 6689520

International telephone: +353 64 6641344

International Fax: +353 64 6689520

Postal address:

RVR Energy Technology Limited,


Co. Kerry,


GPS: 51.881955,-9.598156

View our location on Google Maps